In Stock Orders:
We ship out orders daily during regular business hours via USPS. We strive to ship all in stock items on the same day of your purchase. Should your online purchase be made during our hours of closure, we will get your order out promptly upon returning to normal business hours. Typically USPS picks up our shipments around noon each business day with an estimated 3-7 business day estimated arrival time. Shipping may exceed this estimated delivery window in the event of a holiday or Sunday as USPS does not deliver during those times. We cannot be held responsible for conditions beyond our control such as severe weather, postal interruptions, etc.
Preorder items require a production time (up to 10 weeks) before they are available for shipping. Production time varies for each item and will be specified on each product description. Once the item has gone through production and we have received the item, it is inspected and packaged for shipping. At that time, you will receive tracking information for your delivery via email. Please be aware, preorder ETAs are just that, an estimate. We strive to estimate as accurately as possible. However, production time can occasionally take longer than expected. Refunds will not be given based off ETAs.
How to check this shipping status of your order:
Once your order has been placed, you will receive a confirmation email. Then, once your order starts being processed, you will receive another email with a tracking number, if it qualifies. You can check the status of your order at any time by clicking the hyperlink in your email or by tracking your number at usps.com. For in store pick up orders, you will receive an email letting you know the order is ready to be picked up.
Shipping Address Modifications
Once you've received our email stating that your order is processing, we are unable to make any modifications to an order.